March 2, 2015
How to Transition to a Results-Only Work Environment
We've all heard stories of employees that just sit back and watch the clock tick. Tales of bosses that publicly shame workers for tardiness. People getting promoted for...
Jenna Puckett
Jenna Puckett is an Associate Technology Analyst covering topics related to human resources, field service management, marketing automation, and other tech news. She uses her passion for writing and detail to educate, advise, and connect businesses looking for IT solutions.
Articles by Jenna
February 4, 2015
Study: Do Perks Matter for Employee Retention?
Companies are on a never ending quest to attract and retain top talent, but a business' growth and success aren't always the driving factors behind hiring. Most businesses...
February 2, 2015
Top 10 Thought Leaders in Marketing Automation
At its best, marketing automation isn't lazy, email-centric, or spammy; it's holistic. Lead management, landing page optimization, social media outreach, sales integration â€...
January 7, 2015
Infographic: What HR Software Is Right for You?
If your human resources department still relies on manual payroll, paper employment applications, and disparate spreadsheets, then it's time you upgraded to HR software. From...
January 6, 2015
100 Thought Leaders to Follow in 2015
The tech industry moves fast. From marketing automation to fitness trackers to predictive analytics, business technology is headed for great things in 2015. To help you a...
December 23, 2014
What Is Order Management?
One of the greatest modern conveniences is shopping online. What’s better than finding the best deal, at any time of day, and having it show up on your doorstep - without...
December 18, 2014
What Is Lead Management and Why Does It Matter?
Key Takeaways Lead management is the backbone of a successful sales operation. Without effective leads, there's no need for a CRM or even a sales team in the first place.Th...
December 4, 2014
Is Gamification Data Meaningful?
The internet is abuzz with talk of both gamification and big data, and the two are not mutually exclusive. In fact, gamification and big data make a great match. Here's why. ...
December 2, 2014
The Most Important Voices in Employee Engagement
As employee engagement dips to all-time lows, companies are turning to new methods of motivating and inspiring the workforce. Employee engagement experts from various...
November 18, 2014
5 Myths About Gamification
If you're reading this right now, chances are you know what gamification is. Or, maybe you're reading this precisely because you don't know what gamification is. Either way, ...
November 13, 2014
The Most Important Voices in Customer Loyalty
Customer loyalty programs have been around for decades - and with good reason. Our recent customer loyalty survey revealed consumers are over 80 percent more likely to shop...
October 30, 2014
The Best BI Dashboard Interfaces
When you hear dashboard what's the first thing you think of? If your answer involves analytics, data visualization, drill-downs, or KPIs then you're likely part of the growing...
October 14, 2014
Whole Foods Market Rewards: A New Take on Loyalty?
It sounds like Whole Foods finally heard our big news: Consumers are over 82 percent more likely to shop at stores that offer some type of customer loyalty program. Aft...