Key takeaways
- Jobber is a great solution for many business’ field service management software needs, however there are plenty of alternatives that may work better for your specific situation.
Jobber is one of the best FSM vendors on the market for small to medium sized businesses, but you should still consider alternatives before making up your mind.
For companies that have made the switch to a field service management (FSM) system, it’s hard to imagine ever going back to paper record-keeping. FSM software revolutionizes how field service businesses operate, from increasing productivity to reducing fuel costs to boosting revenue and customer satisfaction rates. The differences are night and day.
That being said, no FSM solution will ever be perfect for everyone. Read on for five of the best Jobber alternatives, or check out our FSM software page for a free, no-hassle shortlist of the best FSM systems for your business.
Right For Your Business?
In this article...
mHelpDesk: Best for integrations
TechnologyAdvice rating: 4.5/5
Boasting all the features you’d expect from an FSM system with the added bonus of CRM features, mHelpDesk helps field service companies get more customers, manage jobs, dispatch workers, collect payment, and more. This system is cloud-based and offers a powerful mobile app for keeping workers connected wherever they go. Look for integrations with QuickBooks desktop and online to make accounting a breeze.
Smart Service 365: Best for on-site payments
TechnologyAdvice rating: 4.5/5
Smart Service 365 is a cloud-based field service management software solution that comes with unique features such as drag-and-drop scheduling and recurring appointments. Since this system lives in the cloud, technicians can access work orders and job updates on the go from the mobile app. Smart Service 365 lets technicians collect payment onsite, and the software integrates seamlessly with QuickBooks.
ServiceTitan: Best for dispatching
TechnologyAdvice rating: 4.5/5
Built specifically for home service businesses such as HVAC and plumbing, ServiceTitan offers tools for dispatching, scheduling, and call booking, among others. ServiceTitan’s drag-and-drop dispatching tool makes scheduling easy and lets dispatchers adjust timeframes by stretching or squeezing job cards. While many FSM systems integrate with QuickBooks, ServiceTitan goes a step further by also offering integration with Sage Intacct for bookkeeping. Use ServiceTitan’s scheduling tool to get real-time updates on where every technician is during the job cycle.
Housecall Pro: Best for scheduling
TechnologyAdvice rating: 4.5/5
Housecall Pro is one of the only Jobber alternatives covered here that’s made to deliver value through every stage of the job cycle, from helping field service companies build a custom website to collecting payment when technicians complete a job. Use the website builder to make an online presence where customers can book appointments. The on-my-way texting feature keeps customers updated throughout the process, and follow up marketing helps you retain customers.
Also read: The 7 Best Housecall Pro Alternatives for Field Service Companies Looking to Upgrade Their Software
IFS Field Service Management
TechnologyAdvice rating: 4.5/5
IFS develops software solutions for a wide variety of functions, including field service management. IFS Field Service lets field service companies create and maintain customer records, automatically assign technicians based on required parts and skills, and stick to customer service level agreements (SLAs). Set triggers to automate repetitive tasks, and see a high-level overview of where your technicians are using the schedule view. IFS Field Service also offers a mobile app so technicians can access jobs from anywhere.
Finding the right field service management system can be tough. We’re here to help.
Don’t let ratings alone totally influence your decision when looking at Jobber alternatives. Multiple factors should play into your decision-making process when it comes to choosing the FSM system for your business. Why not streamline that process as much as you can? We can answer any questions you might have, from pricing to features to industry-specific customizations.
Contact us today or check out our Field Service Management Software guide.
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