April 14, 2016
The Human Touch Behind Marketing Automation
Shreyansh Surana is the senior manager of marketing at Agile CRM and a tech blogger who writes primarily on CRM, marketing automation, and digital marketing. He has more than...
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April 4, 2016
The Best Fall Conferences for B2B SaaS Professionals
This article is a guest contribution from Jordan Nottrodt, content manager at Wagepoint, an online payroll software provider for small businesses. Jordan comes from a...
April 1, 2016
Infographic: What Buyers Want from CRM Software
Customer relationship management technology isn't new. Companies have been using computers to manage customer relationships since software ran on mainframes. ...
February 26, 2016
Think Twice: Software ROI Projections Can Be Deceiving
This is a guest post from Lou Washington, senior marketing director and resident manufacturing expert for Cincom. Cincom is a global leader in configure-price-quote (CPQ)...
February 4, 2016
Striking a Balance: Robust vs. User-Friendly CMMS Software
This is a guest contribution from Margeaux Girardin, Marketing Coordinator at Hippo CMMS. Margeaux has a solid marketing background in a variety of industries. She often...
December 30, 2015
Does Your Company Need an Integrated Business Solution?
This is a guest post from Henrik Petersen, the Sales & Marketing Director at Deskera. Peterson has more than 20 years of experience in the enterprise software industry and...
September 29, 2015
What is DTM, and Where Did it Come From?
It feels silly to talk about anything “digital” as though it were a new thing . . . as though every business in the world hasn’t already digitized and automated all of...
September 22, 2015
SugarCRM vs. Salesforce: CRM for Sales, Marketing, and Service
You want what's best for your business, and shopping for a CRM is no exception. But in a software industry worth $80 billion dollars, saturated with hundreds of competing...
September 14, 2015
Freshdesk vs. Zendesk: Which is Better for Modern Support Teams?
Any good company knows that selling is only half the journey. If you want to keep customers happy (and loyal, and profitable), you need to help them solve problems, which...
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July 23, 2015
Why the Market Moved From Mobile Device Management to Enterprise...
When Bring Your Own Device (BYOD) was making a dramatic entrance with enterprises a few years ago, Mobile Device Management (MDM) seemed an effective counterbalance to the...
July 1, 2015
Top 5 Tools For Manufacturing CFOs
The exponential growth of technology has led many manufacturing companies to repatriate, or re-shore, jobs and facilities which moved out of the United States in the late 20th...
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June 30, 2015
Managing SLAs with Field Service Software
A service level agreement (SLA) can be as simple as a slogan promise (“Always on time, or you don’t pay a dime”), or as complicated as a 20-page business contract. In...
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June 23, 2015
3 Companies Using Drones to Improve Inspections
Drones have been the subject of nearly relentless media speculation over the past year (or more). But while it's easy to make bold predictions about the possibilities of...
June 23, 2015
How CFOs Can Harness Analytics
Businesses are collecting more data than ever from their own operations, supply chains, production processes, employees, and customer interactions. But information alone isn'...
June 19, 2015
Why the CFO and CIO Need to Collaborate
Having a strong IT infrastructure is crucial to bottom-line growth and competitive advantage. Everyone's pretty much on the same page about that. But the digital approach to...