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Your customers are essential for your business. No business can survive long enough without listening to the demands of their customers. That’s why, if you’re looking for a way to improve your customer relationships, Agile CRM and Zendesk Sell might be the tools that you need.
Check out our Product Selection Tool to quickly get a list of recommended CRM tool vendors that meet your company’s feature requirements.
Agile CRM vs. Zendesk Sell: Overview
Agile CRM is a customer relationship management platform that combines powerful automation and control over your customer’s activities. This CRM tool offers a wide range of features such as a 360 contact view, sales management, gamification, and lead scoring. Agile CRM integrates the core functionalities of customer services into a single, unified platform.
Zendesk Sell is a sales automation solution that automatically captures and visualizes customer data. It streamlines sales workflows and enhances sales processes by providing you with a dashboard that processes all of your collected data. Zendesk Sell also offers numerous features that empower you to complete more tasks.
Available integrations of Agile CRM and Zendesk Sell
Both Agile CRM and Zendesk Sell are great tools when it comes to processing customer data. While collecting and organizing customer data is the main function of these CRM tools, they also offer other solutions. These solutions are supported by various integrations that help you access your data wherever and whenever.
Agile CRM
- ClickDesk
- HelpScout
- LiveHelpNow
- Tidio Chat
- UserVoice
- IMAP
- G Suite
Zendesk Sell
- Full Contact
- Harvest
- Google Productivity Apps
- Kustomer
- HubSpot
- MailChimp
- Launchcloud
Pricing
When it comes to pricing, both Agile CRM and Zendesk Sell provide subscription bundles. When you’re choosing the right CRM tool for your business, always consider the type of business you have and whether the subscription bundles offer the right tools for your needs. Here are the available offers for Agile CRM vs. Zendesk Sell:
Agile CRM
- Free program
- Starter
- Regular
- Enterprise
Zendesk Sell
- Free Trial
- Team
- Professional
- Enterprise
- Elite
Similar features for Agile CRM and Zendesk Sell
Customer relationship management tools track and manage the activities of your customers. While this is the primary function of any CRM tool, there are other features this software provides. Here are some similar elements in Agile CRM vs. Zendesk Sell you might find useful for your business:
Contact management
In Agile CRM, the contact management feature allows you to gather customer information from other sources. With the help of its numerous integrations, Agile CRM can fill in any missing gaps about your customers by using other reliable sources. By integrating social networking and contact management, connect with other cloud-based data sources and fill in the blanks in customer information.
On the other hand, Zendesk Sell’s contact management feature offers a 360-degree view of every contact’s details and activities. This feature allows you to save time by providing you with up-to-the-minute information concerning their activities. Zendesk Sell’s contact management feature is a great tool to get new and updated information about your customers quickly.
Sales analytics
The sales analytics feature in Agile CRM focuses on speeding up your sales and marketing processes by providing you with potential sales points and opportunities. Agile CRM can track a sales opportunity’s efficiency and accuracy by automating your process. This tool can monitor your deals and keep track of the milestones of your business to ensure that it will generate revenue.
With Zendesk Sell, the sales analytics feature provides a forecasting tool that allows you to get a clear view of your future sales performance. This tool is also designed to expedite deals and visualize relevant sales data without a struggle. Zendesk Sell can help your business make more sales and generate high-value leads.
Which is the better choice?
Finding the right solution for your company might take some time because there are hundreds of CRM software options available in the market today. Agile CRM vs. Zendesk Sell are just two options to consider when buying a CRM tool for your business. However, if you’re still not sure which CRM tool to get for your business, we’re here to help.
If you’re looking for a CRM tool that features a cutting-edge forecasting tool that allows you to get a clear view of your future sales performance, then we suggest that you try Zendesk Sell. With Zendesk Sell, you can expedite deals and visualize relevant sales data without a struggle.
Meanwhile, if you’re looking for a CRM tool that allows you to gather customer information from other sources, we suggest that you buy Agile CRM. With Agile CRM, you can fill in any missing gaps about your customers by using its numerous integrations. Its contact management feature allows you to connect with other cloud-based data sources and fill in the blanks in customer information.
Get help finding the right customer relationship management tool for your company with our Product Selection Tool. Enter your needs, and we’ll send you a shortlist of vendors we recommend.