Agile CRM vs. Infor CRM

If you’re looking for a customer relationship management tool that can help you improve your interactions with your customers, Agile CRM or Infor CRM might be what you’re looking for. These tools help you improve customer interactions, customer data collection, and processing. 

Agile CRM vs. Infor CRM is a comparison of two of the most notable customer relationship management tools on the market today. However, we can help you quickly narrow down your search to the right CRM for your needs. Check out our Product Selection Tool to quickly get a list of recommended CRM tool vendors that meet your company’s feature requirements.

Agile CRM vs. Infor CRM: An overview

Agile CRM is a trusted customer relationship management software that offers a long list of features to enhance your business communication and collaboration. This robust CRM tool combines powerful automation and control over your customer interactions. Agile integrates the core functionalities of customer services that will benefit your business in more ways than one.

Infor CRM is a software that allows you to address customer relationship management issues in your company. It offers wide customization and powerful capabilities to get a better view of your business performance and operations. With Infor, you can significantly improve your company’s relationship with your customers.

Read also: Essential Knowledge Management Tools for Remote Teams

Customer support 

Support tools help you manage your business processes whenever you’re stuck using one of its features. With the help of their support tools, you’ll be able to master and troubleshoot the software. Both Agile and Infor offer the same customer support tools: 

• Phone support
• Online customer support
• Knowledge base
• Video tutorials

Pricing 

While product features are a priority for many companies, it’s important that your next CRM meets your company’s budget. When choosing between the best customer relationship management tools in the market, it’s an essential requirement that you first take stock of your major feature needs, as well as how much your budget allows for. 

Infor offers quote-based pricing. You’ll need to contact the vendor directly to get a price for their products. 

As for Agile, they offer the following plans:

• Free Trial
• Starter
• Regular
• Enterprise

Similar features for Agile CRM vs. Infor CRM

Customer relationship management tools track and manage the interactions between your customers and sales team. While this is the primary function of any CRM tool, there are some other features that these software provide. Here are some similar elements of Agile CRM vs. Infor CRM you might find useful for your business:

Mobile Access

The Agile mobile app focuses on helping marketers acquire, retain, and provide service to customers. It lets you manage all of your contacts on one page. With the help of its intuitive dashboard, you can increase sales and track leads easily. Agile’s mobile app can streamline all your upcoming tasks and deals and make them available on-the-go.

Infor extends its rich CRM functionality to your smartphones and tablets. This feature surfaces key information such as events, contacts, and leads all on your mobile device. Infor’s mobile app helps sales professionals seize opportunities in real time by live feeding information to their mobile devices.

Marketing automation 

The Agile marketing automation feature helps you run multiple campaigns successfully. Its next-generation automation technology can reach out to potential leads when they interact with your web properties by monitoring your customer’s activities. Agile’s marketing automation feature shortens the traditional sales cycle by automating the important parts of your marketing process.

The Infor marketing automation feature lets you build a rich client profile based on precise interactions and information gathered by its marketing software. With its integration options, you can improve relationships between your business and consumer base and create new leads. 

Takeaways: CRM vs. Infor CRM

Finding the right solution for your company might take some time because there are hundreds of CRM software options available in the market today. Agile CRM vs. Infor CRM are just two options you might want to consider. However, if you’re still not sure which of these CRM tools that you chose, we’re here to help.

If you’re looking for a CRM tool that extends its rich functionality to your smartphones and tablets, then we suggest that you purchase Infor CRM. With Infor’s mobile application, you can see key information such as events, contacts, and leads all from your mobile device.

On the other hand, if you’re looking for a tool that will help you run multiple campaigns successfully, we suggest that you buy Agile CRM. With Agile’s marketing automation feature, it can help you reach out to potential leads by closely monitoring your customer’s activities. This will lead you to the shortening of your traditional sales cycle by automating the marketing process.

Get help finding the right customer relationship management tool for your company with our Product Selection Tool. Enter your needs, and we’ll send you a shortlist of vendors we recommend.